Employment

Want to join an innovative medical device company? Align Technology, Inc. is working to aggressively grow the company and we're looking for people who can help contribute in a dynamic, fast-paced environment. Employees enjoy excellent benefits and a culture that emphasizes the value of our people.

Align Technology, Inc. is an Equal Opportunity Employer. We hire qualified applicants without regard to Race, Religion, Color, Sex, National Origin, Age, Handicap, Veteran Status, Gender, Sexual Orientation or any other category protected by state, federal or local law or ordinance

To apply for a position, please email your resume to jobs@aligntech.com.

Accounting & Finance

Requisition: 1915

This individual will be responsible for all aspects of managing and executing benefits in connection with the Company's equity compensation plans which include stock option, restricted stock unit and Employee Stock Purchase plans. Additionally, this position will be responsible for maintaining the stock administration database, stock based accounting, vendor management and employee support.
Duties & Responsibilities

Manage all aspects of the daily administration of the Company's stock option/restricted stock unit plan and Employee Stock Purchase Plan (ESPP) transactions, including stock option grants, restricted stock unit (RSU) awards, option exercises, restricted stock vesting, semi-annual purchase of ESPP shares, terminations and cancellations and withholding tax calculations.
Prepare written consents and obtain approval by management and compensation committee for grants of stock options and RSUs for all new hires and special recommendations.
Prepare FAS123R assumption estimates and valuations of stock options, RSU’s and ESPP for review. And prepare the calculation of basic and dilutive shares for EPS purposes.
Respond to employee queries and provide employee education including ESPP open enrollment and presenting the equity benefits overview during new hire orientation.
Administer the Insider Trading Policy including educating insiders (all employees), notifying them of blackout periods and working with multiple brokers to ensure trading compliance.
Manage Section 16 compliance program by working with board members, officers and outside counsel to ensure accurate and timely filing of Forms 3, 4 and 5. Act as liaison between officers, employees and brokers in setting up and maintaining their 10b5-1 trading plans and transactions as needed.
Perform monthly account reconciliations for equity related accounts and provide reports to Accounting, Payroll and Tax or as requested.
Coordinate with payroll the reporting of stock compensation for W-2 purposes. Additionally, this position will coordinate reporting stock compensation to international subsidiaries.
Manage 3rd party outside vendor relationships including liaison with transfer agent to reconcile common stock outstanding and stock reserves, ensuring timely transfer of shares and resolving share discrepancies; handle inquiries from stockholders. Interact with multiple stockbrokers, the company's captive broker & software provider and outside legal counsel.
Maintain stock administration records working with E*Trade stock plan services to ensure the integrity of data in the Equity Edge Database.
Support internal business partners including in-house counsel, payroll, tax, accounting and HR. Additionally, support CFO and VP of HR with preparation of compensation committee meeting materials.
Provide required data to support external reporting requirements including the 10Q, 10K and Proxy Statement.
Maintain forecasting models for dilutive shares and stock based compensation.
Provide selected data for external and internal audits to ensure ongoing compliance; maintain Sarbanes-Oxley documentation to ensure controls are sufficient.

Candidate Requirements & Qualifications

A Bachelor’s degree is required.
Demonstrate strong analytical, research, troubleshooting and problem solving skills.
Solid customer service and organizational skills and the ability to multi task.
Proficiency with Excel.
CEP Level 3 or equivalent.
5+ years experience in Stock Administration.
Strong knowledge of Equity Edge 7.0 or higher, Microsoft Excel, and Word.
Ability to communicate effectively with employees at all levels (including Board of Directors and executives) and explain stock option, RSU and ESPP information.
Strong technical skills.

Integrated Technology Group

Requisition: 1855

The Oracle Application System Administrator is responsible for running the Billing and Revenue Management (BRM) system within the enterprise system landscape. This individual is the lead administrator for the billing system and will need to handle both application and database level administration. The administrator will develop and maintain change control and deployment processes for the billing system within an over arching process for all systems. The administrator will resolve issues while working in a cross-functional environment with integration, ERP, manufacturing and front-end teams.
Duties & Responsibilities

Develop scrupulous solutions for complex problems exercising judgment within broadly defined practices and policies in selecting methods, techniques, and evaluation criteria for obtaining results.
Monitor, maintain and optimize configuration data for billing systems.
Configure and administer the billing system and the supporting databases in high availability mode.
Develop and manage data retention and purging policies for the billing system within the enterprise data retention policies.
Manage relationships with internal technical and business groups and external vendors to accomplish improvements and resolve issues.
Develop and maintain application files and manage overall billing data processes. Make recommendations regarding billing processes, data transfers, etc.
Maintain and manage billing test, build and staging environments, acting as key front-line contact with internal Quality Assurance and Development Departments for on-going testing of billing interface.
Create and implement monitoring, auditing and alert systems.
Perform system upgrades, installations, architecture improvements, and support activities.
Perform other duties/projects as requested by management.

Education and Experience

Bachelor’s degree and/or 5-7 years of industry experience is required.
4 years experience with Oracle BRM including some development experience.
2 years system administration (operational) experience of a production billing system preferably BRM.
3 years experience with Oracle and MS SQL Server databases with strong SQL skills.
3 years experience with Linux (or other flavors of Unix) and Windows platforms.
2 years experience with scripting languages (Perl, Shell, etc).
Familiarity with C/C++ and Java languages. Must be able to read and understand code for tracking down issues.
Essential are excellent analytical and problem-solving skills, coupled with discretion and sound independent judgment.

Requisition: 1779

The Senior EAI Engineer is responsible for the design, development, and support for all new and existing functionality of the EAI platform in conjunction with the team.
Duties & Responsibilities

Assist in gathering and documenting requirements from the business.
Conduct detailed design, development, and test reviews.
Analyze business and technical requirements.
Contribute to the evolution of the common framework architecture and high-level design.
Collaborate effectively with other teams (internal and external) in a very dynamic environment.
Assure the consistency across all project work products.
Identification prioritizations opportunities in area of improvements.
Engage and manage vendor technical delivery.

Education and Experience

A Bachelor’s degree is required. A Master’s degree is preferred.
6 or more years of industry experience.
2 or more years using TIBCO Integration products.
2-3 years of hands on Java/J2EE experience.
Hands on experience with Tibco development, SOA & EDA frameworks and architecture.
Well versed with TIBCO administration for build & deployment.
Installation and configuration of Tibco Business Works 5.x and higher versions.
Experience with Java and J2EE development is require.
Must have excellent database analytical skills and able to write complex SQL queries.
Experience with test driven development.
Interpreting business & functional requirements.
Must have a good verbal communication, negotiation, and facilitation skills.
Knowledge of HAWK is a plus.
Vendor technical management experience is a plus.
Experience working with off-shore team is a plus.

Requisition: 1762

We are hiring in the Integrated Technology Group at Align Technology and we need experienced solution architects to help mold the team and build a positive culture that ensures customer success. We have an opportunity to create a world class organization and are looking for people with the following characteristics:

A desire to improve quality.
A willingness to do what it takes to get the job done.
A stubborn devotion to being the best.
A deep animosity toward mediocrity.
Strong consulting, customer management skills or a desire to learn.
Fanatical ability to deliver customer satisfaction.

Duties & Responsibilities

Analyze and design processes that a variety of key functional areas (manufacturing/ marketing/ finance/ customer care).
Identify opportunities to increase efficiency and productivity within the context of the overall business strategy.
Deep understanding of ERP or mission critical business systems.
Strong ability to understand systems and how to configure out of the box capabilities.
Facilitate user sessions to drive use cases and various business requirements.
Lead application rollout activities including user testing, validation, training, procedures, etc.
Ability to lead and coordinate projects that drive business value.

Education and Experience

Bachelor’s degree required. Master’s degree preferred.
2 years of Professional Services experience at a software company is a plus.
5 years of experience in business analysis, software development, or project management.
5 years of experience configuring and deploying Enterprise Resource Planning systems such as JDE, Oracle, SAP, etc.
3 years experience with requirements analysis for enterprise software deployments.

Requisition: 1907

The Director of the Project Management Office (PMO) will be responsible for the day-to-day management of the Integrated Technology Group’s project portfolio and all Program Managers. This individual will establish the ITG PMO and drive standardized project management methodologies. The PMO is a discipline that is cross-organizational and will need to support the company’s ability to be flexible and agile. This individual will develop and deliver detailed information and recommendations to the business concerning portfolio performance, mix, trends, and opportunities. The Director will provide continuous improvement leadership in how Align manages the intake, prioritization, approval, and budgeting of all strategic initiatives to meet the business needs and goals for delivering growth, increasing performance and elevating the customer experience.
Duties & Responsibilities

Support strategic planning preparation and work to continuously advise the management team to maintain alignment and prioritization of projects and programs with Align’s strategic objectives.
Execute projects in a timely manner, within budget and consistent with high standards of quality.
Manage project communications, to include regular status reporting and project updates to the management team, and ensuring stakeholder involvement and attention.
Manage and provide program managers with career guidance, training, and succession planning.
Develop a program charter and roadmap to support successful implementation of the Portfolio Management discipline.
Maintain an ongoing dialogue with executives on portfolio performance, including providing recommendations as appropriate.
Manage change control, issues and risks, create timelines, identify key deliverables and assign responsibilities to project team members.
Prioritize projects within the ITG portfolio and ensure consistency with corporate strategies.

Education and Experience

Bachelor’s degree required. Master’s degree preferred.
10-15 progressive years of experience in relevant project management environment.
5-10 years of experience with project management and developing Program Management Offices.
Previous Sr. Leadership experience in developing and managing diverse staff.
Experience with PMO concepts and methodologies, software application life cycle practices, documentation, and IT policy compliance.
Must demonstrate a solid track record of delivering results.
Demonstrated governance process development.
Expertise in leading project meetings for audiences consisting of clients, team members to executive level management and departmental directors.
PMP certification.
Strong written, verbal, and interpersonal communication skills.

Requisition: 1908

This individual is responsible for ensuring the integrity of Align’s internal/external websites by tracking and controlling environmental, configuration and content changes. This individual is responsible for managing the consistent addition of content, features, components, and code across the environments. This individual will develop and manager a rigorous change management process to ensure optimal performance and 24x7 uptime. This individual is the primary point of contact for environmental modification, notifications and support and will develop and maintain the appropriate escalation procedures.
Duties & Responsibilities

Support and maintenance of the Invisalign website. This includes change management, performance monitoring and 24x7 technical support.
Review change control procedures and modify as required to meet or exceed industry standards for mission critical websites. Develop formal acceptance criteria required to promote changes.
Develop clear service and maintenance requirements as well as documentation requirements in collaboration with the Customer Systems and Software QA teams.
Implement performance monitoring procedures, generate baseline, monitor ongoing performance, evaluate trends and make proactive improvements to maintain minimum SLA.
Monitor web traffic, performance, and tune web servers. See if the hardware is appropriate for the traffic; specify solutions as necessary based on research.
Provide back-up support and expertise for other applications running on Windows, Linux and UNIX platforms.
Provide on-demand development skills – HTML, XML, Perl and Java. Windows scripting skills are desirable but not required.
Document the current website environment (hardware, software, operating system, services, etc.) and document procedures for disaster recovery. The resulting plan will include preventative measures, procedures in the event of disaster, estimated time to recovery and loss of work in process.
Track and analyze efforts to maintain the website and develop an organizational plan to ensure timely resolution of enhancements, trouble tickets and regularly scheduled maintenance.
Work closely with Web Developers and Business Analysts on a day-to-day basis.

Education and Experience

A Bachelor’s in Computer Engineering, Computer Science, MIS or equivalent.
Must have a production oriented mindset and 5-10 years of experience managing a mission critical web site with extensive customer interaction.
Ability to juggle multiple projects and priorities in a fast-paced environment and to drive projects form start to finish.
Knowledge of HTML, HTTP, XML, UNIX, OSX, Windows, LDAP, Active Directory, Perl.
Knowledge of C++, Java, Disk Optimization (RAID configurations, etc.), PHP, SQL, Oracle is a plus.
Excellent written and oral communication skills.
Experience with content management systems.
Ability to learn quickly and adapt to changing environment.
Excellent problem solving skills.

Requisition: 1895

This individual is responsible for ensuring the integrity of the Align’s web applications by tracking and controlling environmental, configuration and content changes. This individual is responsible for managing the consistent addition of content, features, components, and code across the environments. This individual will develop and manage a rigorous change management process to ensure optimal performance and 24X7 uptime. This individual is responsible for overseeing the successful completion of bi-weekly environmental changes and will have proper escalation procedures in the event of problems. This individual is the primary point of contact for environmental modification, notifications and support and will develop and maintain the appropriate escalation procedures. Must have a production oriented mindset and 3-5 years of managing a mission critical web site with extensive customer interaction.
Duties & Responsibilities

Support and maintenance all of Align’s web applications. This includes deployment, performance monitoring and 24X7 technical support.
Develop clear service and maintenance requirements as well as documentation requirements in collaboration with the Customer Systems and Software QA teams.
Review change control procedures and modify as required to meet or exceed industry standards for mission critical websites. Develop formal acceptance criteria required to promote changes.
Implement performance monitoring procedures, generate baseline, monitor ongoing performance, evaluate trends and make proactive improvements to maintain minimum SLA.
Diagnose, solve and provide root cause analysis for hardware, network, application and O/S issues.
Document the current web applications environment (Hardware, software, operating system, services etc.) and document procedures for recovering from disaster. The resulting plan will include preventative measures, procedures in the event of disaster, estimated time to recovery and loss of work in process.
Track and analyze efforts to maintain the web applications and develop an organizational plan to ensure timely resolution of enhancements, trouble tickets and regularly scheduled maintenance.
Excellent written and oral communication skills.

Education and Experience

A Bachelor’s degree in Computer Science or related area and/or equivalent experience and 3-5 years of experience in the field is required.
RHCT (Red Hat Linux) desirable but not required.
3-4 years of experience with Linux, Windows OS required
2-3 years of experience in managing IIS, Apache, Tomcat, WebLogic servers required
Experience with SSL required
Experience with NetApp required
Scripting proficiency on various Linux platforms (Perl, Shell)
Experience with Virtualization technologies, such as VMWare.

Requisition: 1756

The software engineer is responsible for deliver configuration and customizations to the billing system within the enterprise system landscape. This role is mostly a technical with a large amount of communication, customer interaction and business understanding required. This engineer will understand the capabilities and limitations of the billing tool and be able to deliver solutions to various business and technical groups within the enterprise. The engineer will resolve functional and technical issues while working in a cross-functional environment with ERP, manufacturing and front-end teams. The engineer will have solid understanding of software development and be able to deliver quality solutions in a rapidly changing environment.
Duties & Responsibilities

Serve as a Sr. Analyst/Engineer for the billing software group in designing and implementing business solutions.
Create solutions in a billing tool and related to other business and manufacturing systems involving full project lifecycle engagement from business problem and scope definition to full requirements, design, build, test and support.
Take input with incomplete and ambiguous information from business users and drive to full requirements and solution.
Participate in planning and development of the enterprise architecture.
Document requirements, designs and completed system changes.
Lead requirements gathering sessions with business and technical users.
Conduct peer design and code reviews.
Understand accounting and finance business needs and how they will affect the business systems.
Handle multiple concurrent efforts through multi-tasking and prioritization.
Communicate solutions including presenting technical ideas and solutions to non-technical audiences.
Work within the team and be customer service oriented.
Provide direction to others working on the billing system and other related business systems.
Modify billing system data model as required.

Education and Experience

Bachelor of Science or Bachelor of Arts degree – Required.
Software Development, Technical Writing or Engineering Degree preferred.
3-6 years experience in software development.
Experience with a packaged billing system such as Kenan, Portal, Intec, etc.
Team player working to improve team and individual skills for the company.
Communications skills with the ability to interact with business and technical users.
Experience with business systems especially ERP.
Knowledge and experience with SOA and integrating a package software using SOA.
Knowledge of accounting principles in relation to billing and invoicing.
Professional services or consulting experience is a plus.

Requisition: 1744

This position is responsible for the design and development of business intelligence solutions based on Microsoft BI technologies. Individual will work with business partners and technology leadership to design and develop both internal and eventually external-facing BI solutions including advanced data warehousing and BI application deployments where security and scalability are critical. Experience in the entire software development life cycle, including analysis, design, coding, developer-level testing, and varying support of production environments is extremely important and required.
Duties & Responsibilities

Lead major and minor BI program project iterations including requirements gathering, dimensional modeling (Kimball), ETL design and development and OLAP development.
Design and develop Meta Data strategy.
Lead improvement, standardization, and automation of existing ETL processes.
Identify bottlenecks/errors during data loads and transformations due to requirement changes, unexpected data volume and/or data quality changes.
Design, develop, test, and deliver changes based on supplied requirements or identified problems.
Participate in creation of Data Governance processes.
Act as a “consultant” to other development groups in application/database design principles.

Education and Experience

A Bachelor’s degree is required.
Design and build dimensional models leveraging Kimball methodologies.
3+ years experience with ETL process development.
1+ years of dimensional modeling experience required.
1+ years of OLAP development experience required.
5+ years experience with Microsoft SQL Server required.
1+ years experience with Microsoft Analysis Services required.
Experience with Microsoft SQL Server Integration Services required.

Requisition: 1838/1839

The Technical Writer Intern will write and edit technical, operational and user documentation and training materials. The Intern will also write, edit, and revise documentation for the product development team and support services. The Intern will retrieve, organize, analyze and synthesize basic subject matter and transform it into easy-to-understand information for specific audiences.
Duties & Responsibilities

Assists with the writing and editing of relatively simple software product documentation, which includes installation, operation, and maintenance instructions and other technical publications such as technical advisories and release notes.
May make modifications or enhancements to existing processes or methods under supervision of technical manager.
Completes writing tasks and assignments under the direct supervision of technical manager.
Follows standard technical writing practices under the supervision of others.
Communicates primarily with director supervisor and other professionals in work group or department; contact outside the department is limited.
Uses software tools appropriately, seeks assistance when needed.

Education and Experience

BS Technical Writing or related field of study.
Organizational skills.
Strives for professional development.
Intermediate computer skills.
Problem solving skills.
Analytical ability.
Excellent writing skills and verbal communication skills required.
Familiarity with information technology, Skillful with word processing, preferably MS Suite. Knowledge of user requirements and use cases a plus.
Length of internship: 6 mos-1 year.
Hours per week required: 20+, could be full time in summer.

Requisition: 1836/1837

The SharePoint/Web Support Intern will maintain Align’s internal web sites, especially the updating and organization of SharePoint project sites. The Intern will also assist with managing the updating of documents on SharePoint for multiple groups in ITG as needed.
Education and Experience

BS Technical Writing or related field of study.
Organizational skills.
Strives for professional development.
Intermediate computer skills.
Problem solving skills.
Analytical ability.
Good skills with Microsoft Office programs.
Good English verbal and written communications skills.
Computerized Document Management experience.
Length of internship: 6 mos-1 year.
Hours per week required: 20+, could be full time in summer.

Requisition: 1743

The Sr. Database Administrator provides the highest level of ongoing database architecture, application integration, and support processes to all internal customers that will include involvement in all aspects of the SQL server infrastructure and operations, including all aspects of replication, recovery, performance optimization, partitioning & other application design methodologies, impact analysis of other MS products such as Sharepoint, Reporting Services, Analysis Services, Performance Point 2007, etc.

The Sr. DBA has oversight of all databases supported by IT – Business Intelligence.
Duties & Responsibilities

Analyze, test and implement database designs that support new and existing business applications.
Provide database definitions, structure, documentation, and long range requirements for the several Next Generation BI projects underway.
Ensure data recovery, maintenance, data integrity and space requirements for the MS SQL Server Database environment are consistent across all systems.
Applications support & problem resolution within virtualized and non-virtualized Windows 32-bit & 64-bit OS, SQL Server 2000, & SQL Server 2005 environments.
Performance tuning and monitoring of various databases.
Architect the physical storage of databases.
Analyzes performance and performs query optimization and database tuning to ensure that applications maintain a high level of performance.
Help insure that database maintenance processes are optimized for minimum human involvement.
Recommend, Purchase, Install & Configure tools for event monitoring, capacity planning, and performance monitoring, etc. and making recommendations based on results.
Design, develop, modify, enhance and maintain Microsoft SQL Server development, staging, and production environments that support the Business Intelligence platform. Develop, encode, test, and debug DB scripts and install DB programs to support general business intelligence applications.
Prepare program specifications and diagrams, and maintain and extend Data warehouse schemas from which OLAP cubes source information on predefined schedules.
Develop T-SQL queries and custom code programming in stored procedures if needed.
Perform multi-dimensional cube design & development using BI Development Studio.
Participate in creating a new SSAS environment as well as design reports using SSRS.
Implement, maintain, modify and tune store procedures and SSAS cubes, working with basic applications system designs and specifications and using standard procedures, best practices and techniques with BI Development studio.
Assist other team members in enhancing their skills.
Work with other IT staff in a project-oriented, team environment. Learn job related functions primarily through oral instruction and observation mainly in an on-the-job setting.
Provide leadership in Database Integrity, Performance, and Scalability to other database administrators, applications teams, external consulting, etc.
Participate in proactive team efforts to achieve departmental and company goals as well as championing any necessary changes to existing systems as required to support new projects.
Perform other duties as assigned.

Candidate Requirements & Qualifications

BS Computer Engineering, Computer Science, MIS or equivalent.
5 - 8 years of SQL Server administration experience in a high-availability production environment.
4+ years of data analysis, ETL, data integration, data warehousing and database design.
Experience with SAN (NetApp desirable).
Experience designing/supporting at least 2 of the following: Manufacturing Execution System (MES), ERP (JDE desired), eCommerce, Collaboration Portal/Workflow, Data Warehouse, Data Marts.
SQL Server 2000 and 2005 (Programming, Administration and Data Warehousing) including SQL Query Optimization, Index Tuning, System Tuning, Security Administration, DTS Package Design, Star Schema Design and Multidimensional Cube Design. SQL Language/Query Design and Development.
Extensive experience with system troubleshooting and analysis tools is required.
Strong verbal and written communication skills.
Excellent customer relations and interpersonal skills.
Ability to learn quickly and adapt to changing environment.
Excellent problem solving skills.

Requisition: 1787

We are hiring in the IT group at Align Technology and we need an experienced SQA Engineer to help mold the team and build a positive culture that ensured customer success. We have an opportunity to create a world class organization and are looking for people with the following characteristics:

A desire to improve quality
A willingness to do what it takes to get the job done
A stubborn devotion to being the best
A deep animosity toward mediocrity
Strong consulting, customer management skills or a desire to learn
Fanatical ability to deliver customer satisfaction

Daily duties include reviewing business and technical specifications to write and execute automated and manual test scripts for quality assurance testing. Frequent and effective communication with business and technical staff members will be essential. Developing, documenting, and maintaining automated and manual test scripts. Interacting with on-shore and off-shore development and quality assurance team members for defect resolution. Providing support for a variety of corporate business applications and web based products in a QA environment. Handle and support dynamic schedule, multiple environments, test cycles and deployments.
Duties & Responsibilities

Responsible for the design, development, and implementation of methods to test and troubleshoot newly developed or derivative software applications.
Design and architect modular ad reusable automated testing solutions that satisfy testing requirements.
Logging and tracking defects in defect tracking tool.
Collaborative with development team and project managers to ensure that defects are corrected in a timely manner.
Assist team with selection and configuration of appropriate test automation tools.
Develop functional/regression automated testing solutions using test automation tools.
Develop/enhance and document automated testing methodology.
Continually review and improve testing process and implementation.
Attend and participate in project-level reviews, walkthrough and inspection.
Work closely with Application Teams and Business Users to identify the coverage of test cases and ensure detail has been thought through.
Ability to configure systems, re-installation, windows maintenance, network configuration, debugging, monitoring of systems resources as needed.
Ensure the effective fulfillment of objectives and deadlines assigned to the group.
Comply with all safety policies, practices, and procedures. Report all unsafe activities to supervisor and/or Human Resources.
Participate in proactive team efforts to achieve departmental and company goals.
Perform other duties as assigned.

Candidate Requirements & Qualifications

A Bachelor’s degree is required.
ASQC certification preferred.
5 years of experience in application and systems level testing is required.
A proven track record in quality software delivery with a very strong technical background, the successful candidate will be extremely well read on all aspects of software quality assurance and development and must have a deep practical understanding of software development.
Experience of automating functional and regression and integration testing using industry standard tools and frameworks preferred.
A good understanding of Mercury or similar testing products (e.g. Quality Center, QTP, LoadRunner, Test Director).
Familiarity with feature-driven and test-driven test methodologies.
Familiarity with iterative software development life cycles.
Familiarity with breadth of test types including; Unit testing, feature testing, API/Web service testing, regression testing, performance testing, load and stress testing.
Experience and/or understanding of multi-platform environments (Linux, Windows).
Experience working with at least one of the major SQL database engines (Oracle, SQL Server).
Experience testing corporate business applications such as ERP, CRM, etc.

Marketing

Requisition: 1920

Assist in marketing of the Vivera product line as well as additional new product lines per company needs. This includes managing projects from start to finish, tracking and analyzing business results, using sound strategic judgment, working well in cross-functional teams, proactively recommending brand/product improvements, and communicating effectively.
Duties & Responsibilities

New Products (currently Vivera)

Execute select market research studies, launch activities, promotional activities, and category building initiatives.
Collaborate in developing strategy and execute plans for trade shows, road shows, ATE calls, and study clubs.
Develop and execute a lead generation follow up program to effectively communicate with potential leads gathered at trade shows or in response to advertising and promotional activities.
Execute select ad hoc programs in support of brand building strategies – such as video testimonials, direct email blast programs and rebate programs to customers.
Manage and track usage of collateral materials and kits, and ensure all materials are accurate, up to date and available for re-order by sales groups and customers.

Media

Collaborate with VP Strategic Relations to develop a media buying strategy and annual calendar for all Align products and services.
Execute and track this media buying strategy, and maintain an updated calendar of media events related to all brands and all activities for Align.
With VP Strategic Relations, act as liaison between various functional groups within Align with requirements and resources for media buying activities including gathering information on planned media spend and goals.
Assist VP Strategic Relations to execute media plan and achieve media goals for each functional group within Align

Other

Expense Authorization / Purchase Order: Coordinate, file and ensure accuracy for EAs and Purchase Orders for professional marketing and commercialization teams as necessary.
AD Design agency experience is a plus.

Education and Experience

BS or BA required, MBA a plus
Minimum of 5-7 years of related (professional/medical marketing with project management focus) work experience
Experience in dental marketing preferred
Self-starter, work in a fast pace environment, can juggle multiple projects
Excellent communication skills, organizational skills
Ability to work well in a team environment
Strong project management skills
Language skills: Ability to read, analyze, and interpret common scientific and technical journals, financial reports, and legal documents. Ability to respond to common inquiries or complaints from customers, regulatory agencies, or members of the business community.
Mathematical skills: Ability to apply concepts such as fractions, percentage ratios, and proportions to practical situations.
Reasoning ability: Ability to define problems, collect data, establish facts, and draw valid conclusions.

Requisition: 1909

The Event Registration Supervisor (ERS) has overall responsibility for approximately 250 one-day clinical education (certification) programs per year. The ERS, along with a team of two registrars, manages online, phone, and fax registrations for all programs with the highest levels of poise and customer service. The successful candidate will be passionate about delivering world class service to every internal and external customer they encounter.
Duties & Responsibilities

Manage registration for 250 1-day events/year.
Supervise 2-3 person call-center/registration team.
Schedule and vacation management.
Database management and QC.
Reporting and data cleansing.
Phone registration assist to registrars during heavy call volume.
Escalated call management.
Billing issue resolution.
Sales and marketing team registration interface.
Manage registration, including room blocks and onsite registration, for internal programs.
Name badge management.
On-site registration management for key events.

Education and Experience

Bachelor’s Degree and/or 2-3 years event registration experience.
Medical device, dental, or pharmaceutical experience a plus.
Minimum one year experience managing registration team.
Excellent customer service skills.
Database management.
Call center and online registration management experience.
The successful candidate will possess superior written, oral and inter-departmental communication skills, a desire to produce excellent work on a daily basis, and an eye for details. Responsiveness and dedication to the job are also critical. Additionally, the candidate should have:
- Proactive, not reactive, work style
- Ability to self-manage and work independently
- Ability to react to challenges with grace under pressure
- Strong customer service, reasoning and negotiating skills
- 2 - 3 years experience with call-center and online event database registration management
- Master of organization and details
- Project management skills
- Proofing and editing skills
- Broad level of technical skills and ability to work within multiple technical environments

Requisition: 1890

The Associate Product Manager will support marketing programs directed at end consumers (prospective and current patients) and identify opportunities to enhance them to be more effective. The right candidate will also serve as the technical and customer support liaison and be responsible for complex project management to insure smooth execution and tracking of several existing programs.
Duties & Responsibilities

Coordinate Development of Online Campaigns and Projects.
- support development of strategic initiatives (invisalign.com, other web sites).
- coordinate efforts between outside developers and internal teams (ITG).
- liaison with internal stakeholders.
Manage implementation of direct marketing programs.
- oversee direct marketing vendors (direct mail, email, telemarketing).
- support Search Marketing campaigns.
- analyze direct marketing metrics and assure accuracy.
Support National Advertising Campaign.
- execute value-added advertising opportunities.
- maintain tracking database and assignment or phone #s/urls.
- provide customer support on campaigns or existing programs.

Education and Experience

A Bachelor’s degree is preferred.
3-4 Years Marketing Experience preferred.
Customer service background with strong oral and written communication skills.
Strong analytical skills with ability to successfully multi task projects.
Web project experience.
Medical device experience a plus but not required.
Able to independently solve problems.
Skilled at working collaboratively with multiple stakeholders (Sales, Doctors, Internal).
Strong time management skills and ability to handle multiple tasks concurrently.
Very detail oriented.
Strong database and web understanding.

Requisition: 1825

The Product Manager – New Products will manage and be accountable for all activities related to the definition, pilots, launch, and in-market results of assigned new products. This includes marketing requirements, financial and business models, product development and execution schedules, product pilot management, launch and commercialization, and post-launch product management. This position will lead matrixed New Product Development teams and integrate across all business functions to ensure unified, company-wide involvement in new product launches.
Duties & Responsibilities

Define new product marketing requirements based off concept testing results, customer feedback, clinical requirements, and business needs.
Charter and lead cross-functional New Product Development teams focused on delivering assigned new products.
Create and manage product-specific business cases and financial models.
Define key product metrics; Report and manage product pilot and in-market results.
Define overall launch strategy (pilots, success criteria, and launch timing).
Own and manage all product pilots. Define key milestones, target customers, success criteria and specific marketing requirements of pilots.
Manage all product launches to timelines and to budget.
Work extensively with internal and external customers to fully understand market needs.
Charter relevant market research and business analysis initiatives necessary to better understand product requirements, and/or customer insights to new products.
Ensures the effective fulfillment of objectives and deadlines assigned to the group.
Comply with all safety policies, practices and procedures. Report all unsafe activities to supervisor and/or Human Resources.
Participate in proactive team efforts to achieve departmental and company goals.
Perform other duties as assigned.

Education and Experience

A Bachelor’s degree is required, an MBA is required (focus on brand management and/or product management a plus).
A minimum of 5-7 years of related work experience, with product definition, pilots and launch across multiple industries (medical device experience a plus).
Proven track record of setting targets and delivering new product revenue.
Experience and understanding of the dental industry preferred.
Self-starter, work in a fast pace environment, can juggle and deliver multiple projects.
Excellent communication skills, organization skills.
Ability to work well with cross-functional teams, and in a matrixed environment.
Strong project management and skills.

Requisition: 1809

The position will develop and manage strategic customer marketing campaigns and activities that support sales and marketing goals for Align Technology. This includes leading the development of channel promotional activities, sales force communication and collaboration, selling materials and collateral and coordinating market research. This management position will work in close partner ship with the Senior Director and extended team in managing project budgets, participating in strategic planning, creation of innovative marketing activities, leading project teams, tracking and analyzing business results, using sound strategic judgments, working well in cross functional teams, proactively recommending improvements and communicating effectively.

A primary focus of this position will be leveraging customer touch points. In addition, the position will manage the hygienist and recommender program development and execution working closely with the sales organization.
Duties & Responsibilities

Achievement of channel marketing goals, strategies and budget targets.
Lead development of marketing activities to achieve marketing goals and manage the implementation.
Lead or participate in cross-functional teams (Clinical R&D, Sales, Manufacturing, Management, Legal, Finance, etc.) as a marketing representative.
Manage all projects to deadlines and budget.
Work extensively with internal and external orthodontists & dentists to fully understand market needs.
Lead relevant market research and business analysis initiatives to quantify effectiveness of all programs.
Perform other duties as assigned.

Education and Experience

BS or BA required, MBA a plus
Minimum of 5-7 years of related (professional/medical marketing with project management focus) work experience
Experience in dental marketing preferred
Self-starter, work in a fast pace environment, can juggle multiple projects
Excellent communication skills, organizational skills
Ability to work well in a team environment
Strong project management skills
Language skills: Ability to read, analyze, and interpret common scientific and technical journals, financial reports, and legal documents. Ability to respond to common inquiries or complaints from customers, regulatory agencies, or members of the business community.
Mathematical skills: Ability to apply concepts such as fractions, percentage ratios, and proportions to practical situations.
Reasoning ability: Ability to define problems, collect data, establish facts, and draw valid conclusions. Ability to interpret an extensive variety of technical instructions in mathematical or diagram form and deal with several abstract and creative variables.

Quality System

Requisition: 1844

The Quality Compliance Engineer is responsible for implementing and maintaining the effectiveness of the quality system. Support the business by coordinating and conducting quality system regulation training and audits to ensure compliance with internal procedures and applicable regulations.
Duties & Responsibilities

Design, Coordinate, and conduct Quality Management System and Regulation training to all levels of the organization.
Assist in the implementation and management of Align’s Learning Management System (LMS). Assist departments in identifying training needs. Monitor compliance to company and department training requirements on a continual basis.
Plan, schedule, coordinate and conduct internal QSR/ISO audits of Align facilities worldwide.
Conduct supplier qualification and surveillance QMS audits.
Design, implement, and report process and compliance metrics.
Monitor and analysis quality and regulatory compliance data to drive continual improvement opportunities.
Provide support with external agency audits.
Assist in the identification, guidance and implementation of compliance and audit related corrective and preventive actions.
Effectively negotiate timely measures to ensure compliance and business results.
Perform other quality, compliance, and regulatory activities as assigned.

Candidate Requirements & Qualifications

Bachelor’s degree is required, preferably with an emphasis in science, engineering, or business. A minimum of 4 years of experience with a medical device company is also required.
ASQ Certified Quality Auditor (CQA) or Biomedical Auditor (CBA) is preferred.
A minimum of 4 years experience in the interpretation, and application of the medical device QSR regulations and ISO 13485 in the medical device industry is required.
In depth knowledge of FDA regulations and ISO 13485 requirements.
Experience with coordinating department training and Learning Management Systems (LMS).
Experience with conducting training classes to FDA and ISO requirements
Accredited Lead Auditor skills training is required; ASQ Certified Quality Auditor (CQA) or Biomedical Auditor (CBA) is preferred.
Strong facilitation skills and the ability to influence and interact at multiple levels of management are required.
Excellent oral and writing skills and ability to synthesize information to present internally as well as to regulatory agencies
Computer skills including Word and Excel.
Strong English oral and writing skills.

Regulatory

Requisition: 1871

The Regulatory Affairs Associate is responsible for researching, strategizing, and working – in a team setting or independently – in an organized manner and with minimal guidance on required international and domestic regulatory documentation, as well as regulatory licenses, listings, registrations, and certifications.
Duties & Responsibilities

Prepare and provide input into the development of appropriate labeling and labels for products positioned for international sales.
Prepare and submit international product registration documentation for various classes of medical devices outside the U.S.
Communicate international regulatory requirements to product development teams and U.S. regulatory personnel within expected timelines.
Maintain systems / procedures for developing and updating registration documentation in support of internationally marketed products.
Ensure product export requirements (e.g., Certificate to Foreign Government) are met and related activities co-ordinated.
Oversee the process and renew or create export-related regulatory documentation as needed.
Monitor activities of applicable international regulatory agencies and industry organizations to identify any changes in regulations and communicate to appropriate personnel in the group.
Provide regulatory support with domestic regulatory requirements as needed.
Ensure the effective fulfillment of objectives and deadlines assigned to the group.
Comply with all safety policies, practices and procedures. Report all unsafe activities to supervisor and/or Human Resources.
Participate in proactive team efforts to achieve departmental and company goals.
Perform other duties as assigned.

Candidate Requirements & Qualifications

Bachelor’s degree and 2-3 years of relevant medical device industry experience are considered the minimum requirements for this position.
Good oral and written communication skills.
Some 510(k) experience is a plus.
Some software-related regulatory experience a plus.
RAPS EU certification a plus.
Ability to effectively represent project status in perfect English succinctly to department manager and staff.

Research and Development

Requisition: 1897

The Program Manager, Special Projects is responsible for the planning, coordinating, and executing of development programs.
Duties & Responsibilities

Formulate effective development programs to support the company goals set by management.
FWith the guidance of the senior staff, develop and refine products and processes to be transferred to Pilot Production and/or Manufacturing.
FReduce concepts to functioning prototypes and test them.
FDocument and report project progress and results to management in written and/or oral forms.
FEstablish productive professional relationships with leading clinicians.
FMaster the use of the equipment and instruments necessary to perform job functions.
FCoordinate Interact with different functional departments within the company to acquire an in-depth understanding of the company’s business and operations.
FRemain current with technological developments in the company’s areas of business and the R&D Project Engineer’s field of expertise.
FEstablish sustained relationships with vendors.
FEnsures the effective fulfillment of objectives and deadlines assigned to the group.
FComply with all safety policies, practices and procedures. Report all unsafe activities to supervisor and/or Human Resources.
FParticipate in proactive team efforts to achieve departmental and company goals.
FPerform other duties as assigned.
FFull supervisory duties for one or more engineers and technicians.

Education and Experience

BS or BA degree in engineering/science or a related field.
Applicable experience in an R&D environment and familiarity with the operations of common laboratory equipment and instruments.
Must be acquainted with data analysis and word processing software such as Excel and Word.

Requisition: 1833

An associate clinical manager is responsible for the coordination and completion of projects, oversees all aspects of projects, sets deadlines, assigns responsibilities, and monitors and summarizes progress of project. An associate clinical manager also prepares reports for upper management regarding status of project and relies on limited experience and judgment to plan and accomplish goals, while performing a variety of tasks and leading and directing the work of others. A wide degree of creativity and latitude is expected.
Duties & Responsibilities

Accountable for all Clinical project commitments, deliverables, and desired results.
Establishes direction and accountability for the project team.
Creates alignment among the team.
Establishes and uses metrics to measure success of the project delivery.
Maintains and publishes project schedule and plan including prioritization, key issues, changes, and decisions.
Develops Clinical research protocols and engender approval from key opinion leaders.
Prepares for and conducts appropriate reviews of project status.
Mediates projects issues amongst team as necessary.
Manages project communication up, down, and sideways.
Organizes the project team for effective implementation and delivery.
Builds capability within the project team to accomplish the project goals.
Manages project risks.
Establish and sustain relationships with vendors.
Comply with all safety policies, practices and procedures. Report all unsafe activities to supervisor and/or Human Resources.
Participate in proactive team efforts to achieve departmental and company goals.
Perform other duties as assigned.
The Associate Manager is expected to lead and manage clinical team members.

Education and Experience

BS degree in science/ engineering or a related field.
2+ years of project management experience in a clinical setting.
Thorough knowledge of FDA and GCP guidelines.
Excellent communication skills, both written and oral.
Demonstrated leadership experience.
Familiarity with Clinical research projects.
Must be acquainted with data analysis and word processing software such as Excel and Word.
PMP certification desirable.

Requisition: 1724

An important member of the Doctor Applications and Data Analytics organization, the Senior 3D Software Engineer will participate in the development of visual analytics solutions, often taking a leadership role in the design and delivery of critical components. The successful candidate is someone who is used to analyzing and visualizing large-dimensionality large-size data sets using state of the art algorithms and techniques. The final product will provide qualitative and quantitative information to the R&D organization towards the creation of new products.
Duties & Responsibilities

Develop and implement a client-server-architecture (e.g. web-based) application that provides access to Align’s R&D data sets and dynamic visualization of their contents.
Research existing landscape of visual analytics algorithms and techniques and select the ones applicable to visualizing Align’s data sets.
Implement 2D- and 3D-based rich-client applications to access visualization infrastructure.
Creation of compelling forms of interaction with 3D information with emphasis on usability and effectiveness.
Contribute to developing Web- and PC-based applications to allow flexible manipulation of 3D models.
Brainstorm and refine interface concepts with Product Management & Engineering. Create prototypes of 2D and 3d interfaces to allow sufficient user feedback prior to development.

Candidate Requirements & Qualifications

BS or MS degree (PhD a plus) in Computer Science, Mathematics, or Engineering-related field, preferably with focus on geometric and rendering algorithms.
5+ years software engineering experience in 3D graphics including modeling and rendering technologies using OpenGL (required; Direct3D experience a nice plus).
Academic training in computer science and 3D graphics technologies (required)
Experience using 2D and 3D graphics technologies to create compelling information visualization solutions (required)
Programming proficiency utilizing object-oriented techniques in C++ (required)
Expert knowledge of C++ along with development experience on Windows using Visual Studio. Experience with MFC libraries, STL, COM, .NET, and 3D libraries is a strong plus.
A "can do" attitude, high energy, and creativity are required along with organizational skills and ability to handle multiple tasks.
Strong interpersonal, oral, written, and visual communication skills, with ability to present findings concisely and effectively.
Ability to collaborate effectively with developers, program management, and marketing about objectives, requirements and design constraints.
Solid understanding of agile development principles, careful attention to detail, as well as ability to design solutions for multiple product requirements.

Requisition: 1626

A crucial member of the R&D Biomechanical Engineering team, the R&D Engineer assists in the design of dental products, develops product prototypes, conducts both benchtop and computer model studies of product performance and is responsible for data interpretation and study protocol documentation. The successful candidate is a creative and innovative thinker, motivated by curiosity and accomplishment.
Duties & Responsibilities

Complete assigned engineering tasks as a member of the biomechanical engineering team.
Innovate.
Define procedures to evaluate product performance and conduct benchtop testing.
Provide feedback on procedure and product improvement.
Design and execute test plans using proprietary product performance software.
Data analysis and interpretation.
Document test protocols in accordance with FDA regulations.
Collaborate with manager and cross-functional team in creating product and test plans.
Communicate with professionals in the field at all levels and transition information into product improvement.
Fulfill assigned objectives within specified deadline.
Generate intellectual property.
Comply with company policies, practices, and procedures.

Candidate Requirements & Qualifications

BS or MS required
3 years minimum experience in product development in the medical/dental field or equivalent
3D modeling using SolidWorks
Fundamental statistical analysis
Excellent laboratory skills
Knowledge of rapid prototyping processes preferred
Clinical experience a plus
Team player, strong communication skills, both written and verbal
Excellent problem solving skills, thoroughness, attention to detail

Sales

Building a small area to become a full TM market while selling Dental and Orthodontia equipments. Proactively communicate with customers and potential prospect to build customer basis and relationship. Maintain a personal level of product knowledge and competence in Dental and/or Orthodontia medical equipment.
Duties & Responsibilities

Manage territory base
Manager accounts in assigned territory
Report back to Regional Manager with all assigned reports

Candidate Requirements & Qualifications

Minimum 3 years medical sales experience
Excellent oral and written communication skills
Pride in excelling and self- directed individual
Computer knowledge is required
BS or BA preferred and/or equivalent experience