Employment

Want to join an innovative medical device company? Align Technology, Inc. is working to aggressively grow the company and we're looking for people who can help contribute in a dynamic, fast-paced environment. Employees enjoy excellent benefits and a culture that emphasizes the value of our people.

Align Technology, Inc. is an Equal Opportunity Employer. We hire qualified applicants without regard to Race, Religion, Color, Sex, National Origin, Age, Handicap, Gender, Veteran Status, Sexual Orientation or any other category protected by state, federal or local law or ordinance

To apply for a position, please email your resume to jobs@aligntech.com.
For any inquiries relating specifically to careers or job opportunities in Europe, please email jobseu@aligntech.com.

Finance

The general purpose of this job is to manage the worldwide income tax function for Align Technology, Inc. & Subsidiaries. This includes the quarterly and annual tax provision process and the tax compliance function including income tax, sales tax and property tax.

ESSENTIAL DUTIES AND RESPONSIBILITIES

Manage the preparation of the quarterly and annual GAAP income tax provisions and develop related documentation in compliance with SFAS 109, SFAS 123R, FIN 48 and SOX 404
Manage the preparation and timely filing of all federal and State income & franchise tax returns
Manage all federal, state & local tax audits
Assist Tax Director in identifying tax opportunities and mitigating tax risks
Assist Tax Director in identifying and implementing tax function process improvements
Develop and mentor other tax department personnel (Sr. Tax Analyst and Tax Intern)

QUALIFICATIONS

Ability to effectively communicate with management and outside business advisors
Ability to effectively build and maintain strong working relationships with business & functional units
Ability to make sound decisions in a fast paced, changing environment
Possess strong technical tax knowledge across a broad range of domestic tax areas (with a particular emphasis on FAS 109 – Accounting for Income Taxes)

EDUCATION and/or EXPERIENCE

Bachelor of Science – Major in Accounting
Minimum of 6 years combined public accounting and corporate tax department experience

PHYSICAL DEMANDS & WORK ENVIRONMENT

While performing the duties of this job, the employee is regularly required to sit and talk or hear. The employee frequently is required to use hands to finger, handle, or feel. Extensive computer keyboarding and mousing. The employee is occasionally required to stand, walk, and reach with hands and arms, and may be required to lift up to 50lbs. The noise level in the work environment is usually moderate.

WORK SCHEDULE / HOURS
Regular business hours

Staff accounting person will provide general accounting support over a wide range of accounting areas, including but not limited to fixed assets, prepaids and accruals.

ESSENTIAL DUTIES AND RESPONSIBILITIES

Integral to month-end close process in the preparation and posting of Journal Entries, and reconciliation of balance sheet/expense accounts
Maintain and post monthly entries as assigned which may include recurring and allocation entries
Process all additions and retirements of fixed assets in module, including location of paperwork, verification of location, and tag number
Balance fixed asset module and CIP projects to the General Ledger; prepare monthly depreciation reports and journal entries
Cross-train to support other Accounting/Finance team members

QUALIFICATIONS
Candidates must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required.

EDUCATION and/or EXPERIENCE

BS/BA degree or equivalent in accounting
2-3 years of related experience
Strong foundation in accounting (fixed assets, accruals, and prepaids) and internal control concepts
Experience with JDE preferred, but not required
Strong computer skills, proficiency with Excel and Word

SKILLS REQUIRED: LANGUAGE SKILLS

Strong communication skills, ability to work well in a team environment, and self-motivated with a desire to learn.
Strong proficiency in Excel and Word
Good organizational and communication skills

PHYSICAL DEMANDS & WORK ENVIRONMENT

The physical demands and work environment characteristics described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.

Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions.

Physical Demands: While performing the duties of this job, employee is occasionally required to stand, walk, sit, and use hands to handle objects and tools; reach with hands and arms, talk and hear. Employee must occasionally lift and/or move light to moderate weight. Specific vision abilities required by the job include close vision and the ability to adjust focus.
Work Environment: The noise level and temperature in the work environment is usually moderate.

WORK SCHEDULE / HOURS
Regular business hours

R&D

As a key member of the R&D leadership team, this position will be responsible for solutions engineering of the Align products, the delivery of software elements of the Align products and solutions, and the leading of both the R&D Software and Systems Engineering teams and activities in Santa Clara. Additionally, this position will be accountable for project commitments, deliverable and results.

ESSENTIAL DUTIES AND RESPONSIBILITIES

Develop highly scalable development organization with focus on rapid, quality software development.
Provide strategic guidance and thinking in the design and development of major technical initiatives to support strategic business programs and enhance revenue growth.
Lead and manage teams of development engineers based on deep understanding of software development processes and life cycle management.
Develop organizational competency in solution architecture and system design. Drive application development strategy and planning.
Work closely with Product Management to translate requirements into product deliverables; ensure that product implementation is focused on delivering the requirements.
Build organizational competency in project management, establish priorities, ability to confidently commit to project scope, schedule and deliverables.
Manages project risks and proactively identifies and resolves resource issues.
Establish metric and guidelines, and measure performance against them.
Motivate, foster innovation and develop technical leadership.
Establish and sustain relationships with vendors, works with offshore/outsource partners to deliver projects on time with high quality.
Assessing current and future staffing needs based on organizational goals and business strategies.
Prepare annual and quarterly budgets and staffing plans that support the business and strategic plans.
Provide clear communication and specific guidance to operational teams to ensure successful launch and maintenance of products and services.
Provide strategic guidance and thinking in enterprise architecture, solutions design, quality assurance and development of system engineering initiatives to support strategic business programs and enhance revenue growth and scalability initiatives.
Provide leadership and mentorship for the following systems groups:

Consumer and Customer Web Applications
3D Applications
Manufacturing Automation Systems
Software Quality Assurance
Systems Integration Testing
Software Configuration Tools
Systems Solutions
Systems Architecture
Systems Production Support
Business Application Analysis

Work closely with IT Operations, Marketing, Manufacturing Operations, International and other key stake holders to develop an optimal Roadmap and execute with excellence resulting in on-time/high quality delivery.
Motivate, foster innovation and drive excellence and continuous improvement.
Assess current and future staffing and development needs based on organizational goals and business strategies.

ADDITIONAL RESPONSIBILITIES

As a key RDITG staff member, provide cross-functional leadership to drive people, processes and product excellence throughout the RDITG/Align organization.
Comply with all safety policies, practices and procedures. Report all unsafe activities to supervisor and/or Human Resources.
Participate in proactive team efforts to achieve departmental and company goals.

Other duties may be assigned.

QUALIFICATIONS
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Strong leadership skills and business acumen.
Excellent analytical problem-solving skills.
Able to manage and work cross-functionally.
Outstanding communication skills.
Highly driven and result oriented.

EDUCATION and/or EXPERIENCE

BS or MS in computer science or related discipline.
5+ years of software development.
Additional 8+ years of R&D organizational management.
5+ years in device or enterprise application development.

PHYSICAL DEMANDS & WORK ENVIRONMENT

The physical demands and work environment characteristics described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.

Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions.

Physical Demands: While performing the duties of this job, employee is occasionally required to stand, walk, sit, and use hands to handle objects and tools; reach with hands and arms, talk and hear. Employee must occasionally lift and/or move light to moderate weight. Specific vision abilities required by the job include close vision and the ability to adjust focus.
Work Environment: The noise level and temperature in the work environment is usually moderate.

WORK SCHEDULE / HOURS
Regular business hours

The Senior Mechanical Design Engineer is a lead engineer responsible for planning, leading and executing projects to improve measurement device/equipment. Seen as an expert in the mechanical design of measurement device/sensors. The ability to work on issues that impact design or address future concepts, or technologies is critical. Will work with outside vendors and create formal networks with key decision makers. Will assist R&D managers/directors in training and mentoring R&D technical staff and technicians, especially in product testing and development. The successful candidate is a creative and innovative thinker, motivated by curiosity, with a proven record of accomplishments.

ESSENTIAL DUTIES AND RESPONSIBILITIES

Design and fabricate or manage the fabrication of bench-top measurement devices and apparatuses which consist of several components, each with 6 degrees of freedom (DOF), including sensor controls etc.
Identify and/or design high accuracy positioning systems (homing all teeth to make sure we are correctly representing the initial stage)
Use Labview or similar software, to control apparatus, including several DOF, environment, tooth movement, etc.
Identify areas of improvement on measurement devices, initiates feasible studies, performs test method validations and gauge R&R, as applicable.

ADDITIONAL RESPONSIBILITIES

Other duties may be assigned.

Excellent analytical, design and laboratory skills.
Team player, strong communication skills, both written and verbal.
Excellent problem-solving skills, thoroughness, attention to detail.
Strong design background and CAD experience
Analytical mechanical engineering skills (e.g. understanding issues like tooth deflection, heat transfer effects and designing accordingly)
Knowledge of rapid prototyping/manufacturing techniques and scanning technology desired
Skills in Finite Element Modeling or other analytical software (ANSYS) preferred.
High level programming skills to create UI preferred
Ability to interface with other engineers in the group to understand requirements and design accordingly
Ability to provide leadership to peers
Self-driven and highly motivated
Ability to manage complex projects from start to finish, including vendor management.
Ability to work in a fast-paced environment and meet critical deadlines.

EDUCATION and/or EXPERIENCE

Engineering or science MS required, or equivalent experience.
8+ years experience in mechanical design or equipment design, preferably in the medical device field, or equivalent.
3D modeling using SolidWorks or equivalent.
Fundamental statistical analysis.
Knowledge of rapid prototyping processes preferred.

PHYSICAL DEMANDS & WORK ENVIRONMENT

The physical demands and work environment characteristics described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.

Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions.

Physical Demands: While performing the duties of this job, employee is occasionally required to stand, walk, sit, and use hands to handle objects and tools; reach with hands and arms, talk and hear. Employee must occasionally lift and/or move light to moderate weight. Specific vision abilities required by the job include close vision and the ability to adjust focus.
Work Environment: The noise level and temperature in the work environment is usually moderate.

WORK SCHEDULE / HOURS
Regular business hours

Perform product design, development, testing, implementation and support of the Manufacturing Execution System (MES) and related manufacturing software applications at Align Technology using Datasweep’s Advantage MES software and other software tools and technologies. Ensure the effective fulfillment of objectives and deadlines assigned to the group. Participate in proactive team efforts to achieve departmental and company goals.

ESSENTIAL DUTIES AND RESPONSIBILITIES

Performs complex product design activities which may require extensive research and analysis including design, implementation and maintenance of complex, multiple product modules/sub-systems.
Liasons with the business users to ensure successful realization of requirements related to the manufacturing application stack.
Contributes to product design meetings and the architecture roadmap of the manufacturing applications.
Performs complex bug verification, release testing and beta support for assigned products. Researches problems discovered by QA or product support and develops solutions.
Conducts unit testing and integration testing for functionality and limits.
Serve as lead engineer on wide-impact projects including architecture, design and implementation. Recommends and determines engineering methods and procedures in order to meet project objectives.
Actively serves as a mentor and provides leadership for peers.
Ensure documentation of development work.
Researches and understands the requirements for internal products including target environment, performance criteria and competitive issues. Researches new technology or development tools to stay current on technology.
May assist in production support at Align’s main office in San Jose or global locations.
Ability to work under minimal supervision.

ADDITIONAL RESPONSIBILITIES

Other duties may be assigned.

QUALIFICATIONS

Thorough technical knowledge in software development methodologies, design and implementation.
Proficient in best practices related to manufacturing systems software, including practical application of the best practices.
Proficient in research, analysis and design at multiple product levels, project planning and implementation.
Thorough understanding of the entire development process, including specification, documentation and quality assurance.
Awareness of business issues and requirements as they impact the overall project/ roadmap plans.
Strong interpersonal skills and the ability to effectively communicate (oral and written).
Ability to provide leadership to peers.

EDUCATION and/or EXPERIENCE
B.S. in software engineering or computer science; advanced degree desirable. 9 - 12 years of experience in software design, with 4+ years of that experience in the domain of manufacturing software & production systems.

Strong Java experience and fluency in object-oriented design techniques.
Experience with MS SQL Server environment and SQL, J2EE, WebSphere Application Server (WAS 5.x), JMS, JSP/Servlet, JFC/Swing, JavaScript, Windows (NT/2000/XP) and Eclipse/WSAD development environment.
4-5 years with Datasweep MES application is desired. If no Datasweep background, experience on similar workflow management tools in a manufacturing environment may be considered.
Experience with system integration, using industry standards and protocols.
Experience with XML and Web services.
Experience with enterprise applications such as ERP and MES.
Experience with Spring, Clear Case, WLS (web logic app server).

PHYSICAL DEMANDS & WORK ENVIRONMENT

The physical demands and work environment characteristics described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.

Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions.

Physical Demands: While performing the duties of this job, employee is occasionally required to stand, walk, sit, and use hands to handle objects and tools; reach with hands and arms, talk and hear. Employee must occasionally lift and/or move light to moderate weight. Specific vision abilities required by the job include close vision and the ability to adjust focus.
Work Environment: The noise level and temperature in the work environment is usually moderate.

WORK SCHEDULE / HOURS
Regular business hours

Integrated Technology Group

This senior JDE software engineer position is responsible for implementing and maintaining JDE configurations and customizations. Must be a team player in order to coordinate development of assigned projects with team members to meet tight delivery schedules.

ESSENTIAL DUTIES AND RESPONSIBILITIES

Design, configure, develop and test modifications to the JDE implementation
Gather and document requirements from business users for requested changes to the ERP system
Create design documentation for changes to JDE
Deliver high quality standards-based code to implement changes to JDE
Document the modifications to communicate the changes to other team members
Provide leadership in design, development and testing standards within the team
Work closely with SQA to assure that developed modifications meet quality requirements
Develop schedules for completion of responsibilities, manage deliverables, and provide status updates

ADDITIONAL RESPONSIBILITIES

Support end users with change requests
Provide input on the technical configuration of JDE implementations
Participate in proactive team efforts to achieve departmental and company goals.

Other duties may be assigned.

Experience in designing, developing, coding, and unit testing JDE One World applications
Experience with JD Edwards finance and distribution modules
Familiar with the development lifecycle
Ability to work well with others and mentor other team members
Other skills include good oral & written communication skills.

EDUCATION and/or EXPERIENCE

8+ years of relevant experience in software development
1+ years of relevant experience in requirements analysis
Experience using structured software life cycle & development methodologies, (RUP, RM-ODP, RAD, etc.), as well as rapid prototyping.
Experience performing software design and project management
Bachelor of Science or Bachelor of Arts degree – Required
Software Development or Engineering Degree preferred

PHYSICAL DEMANDS & WORK ENVIRONMENT

There are no specific physical demands required for this position.
Align Technology is an exciting, medical devices and e-business company with a highly sought after and proprietary product. The atmosphere is casual and the company is extremely employee oriented with stock-purchase & other competitive compensation plans. There are abundant professional growth opportunities for qualified individuals.

WORK SCHEDULE / HOURS
Regular business hours

The Senior Voice and Network Engineer will receive technical directions from the Network Operations Lead. Responsible for the design, architecture, planning, implementation, and support of the Cisco Voice Infrastructure of the Company;key owner for for the voice infrastructure. Additionally will have an instrumental role on the global network operations team, expected to tackle senior level routing and switching assignments, as needed.

ESSENTIAL DUTIES AND RESPONSIBILITIES

Support enterprise voice infrastructure, including Call Center Enterprise, which physically resides in co-location data center
Provide technical leadership to a Cisco voice administrator in Costa Rica
To be a senior resource to respond and resolve all voice-related issues related
Validate business requirements provided by internal customers relating to voice
Review and approve voice changes to support evolving business needs and requirements
Design, Planning, Development, Implementation, and Support of the voice infrastructure
Establish standards, policies, configuration guidelines and procedures for operations
Build partnership with key vendors on accelerating product evaluation, product design, proof of concepts, and implementation strategy
Responsible for documentation, training program, and knowledge transfer
Provide architecture and technology insight assistance and response to inquiries Project management of key voice infrastructure programs.
Implement improved methods and tools for the troubleshooting and researching of problems.
Optimize Application performance
Managing the vendor relationships, vendor driven projects and outsourcing activities
Manage cross-functional projects
Support global network infrastructure (LAN, WAN, Wireless, etc)

QUALIFICATIONS
In order to be successful must know Cisco Voice Infrastructure inside out from Telco components to UCM, ICM, Unity, IVR, and etc. Understand how end-users work, and use imagination to make their day-to-day life better. To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Must meet the following requirements:

Proven mastery (knowledge and experience) of the following products:
- Cisco IP Call Center Enterprise (IPCCE) – version 6 and up
- Cisco IP IVR product – version 3.5 and up
- Cisco Call Manager – version 4.x and up
- Cisco Unity – version 4.x and up
Build and understand call center call flows
CTI (Computer Telephony Integration) concepts, CTI Manager, JTAPI operation, and CAD
Read and understand UCM, ICM, IP IVR and gateway Q931 logs
Troubleshoot Cisco IP Phone boot process and Skinny protocol operation
Understand Wireless IP Telephony
Understand Power over Ethernet operation
Understand and troubleshoot voice gateways (Cisco ISR routers), DSP resources, voice interfaces and circuits (PRIs and IP Trunking)
Understand and troubleshoot signaling protocols – MGCP/H.323. SIP is advantage.
Survivable Remote Site Telephony (SRST) feature
Understand DHCP/DNS operation
Translate call center business requirements to technical execution
Interact with Telcos and escalate when necessary to resolve issues. Be persistent and methodical in troubleshooting process.
Strong understanding of network topologies, technologies, and troubleshooting skills.

EDUCATION and/or EXPERIENCE

Bachelor’s Degree in Computer Science, Information Technology, or equivalent.
Expert knowledge in the design, installation and configuration of Cisco Call Manager in a clustered solution; Cisco Unity Voice Mail / Unified Messaging design and configuration; Cisco IPCC design and configuration.
8+ years in architecting Data/Voice Networking, and Infrastructure Security solutions.
In-depth knowledge of Cisco voice technologies and infrastructure
Strong experience with Cisco platforms, Catalyst 6500 series, 4XXX, 37xx, 38xx, etc.
Candidates must have strong knowledge in VoIP, QoS, and MPLS WAN networks, interacting with Telco and global WAN carriers.
Strong project management experience with large Network deployment projects.
Familiarity with core protocols (i.e. TCP/IP, CIFS, DFS) and WAN acceleration (WAFS).

WORK SCHEDULE / HOURS
Regular business hours and 24x7 on-calls

This position will report into the Sr. Manger, IT Enterprise Infrastructure Services. The Sr. System Engineer/Operations Lead will be responsible for the data center management and technical management of the Server, Storage, and Virtualization group. There will be four senior system engineers receiving technical directions from you on a day-to-day basis. You will also be responsible to drive the group to excel in what it does: design, architecture, planning, and support a very large server, storage and virtualization infrastructure.

ESSENTIAL DUTIES AND RESPONSIBILITIES

To be a technical and operations lead for the server, storage and virtualization group.
Act as a backup role for Window/Linux/storage/ESX administrator.
Perform project management for projects require coordination for your group
Manage the existing corporate data center and co-location facility.
Establish standards, policies, configuration guidelines and procedures to provide 99.9% uptime
Responsible for training program and knowledge transfer, including AS-Built documentation during product development phase, ensure smooth and thorough cross training across the organizations
Manage Performance tuning and Capacity Planning of production systems. Optimize architecture and maximize our computing resources
Provide architecture and technology insight assistance and response to inquiries from internal departments and organizations. Work with Industry analysts, vendors and partners on issues relating to the server, storage and virtualization

QUALIFICATIONS
You must have a temperament of a good leader who always wants to strive for betterment and excellence while maintain highest level of integrity. Otherwise, you will fail on this job. Below is a list of some qualifications:

Assertive and process oriented individual who has flexibility to thrive in a fast-paced, dynamic organization
Excellent emotional intelligent, confident and self assured quick learning type
Able to inspire and motivate others through conviction, vision, and the ability to formulate and articulate direction
Must demonstrate a strong track record of delivering results.
Strong time and self management
Excellent presentation skills, writing technical documentation, strong oral communication and collaborative teamwork are required.
Strong Documentation skills

EDUCATION and/or EXPERIENCE
You must hold a bachelor's degree in Computer Science or a related discipline or an equivalent combination of education and experience.

Strong Documentation skills
3+ years of intensive VMware ESX system administration
8+ years of solid Windows system administration
3+ years of Linux system administration
5+ Years of Network Appliance and/or EMC NAS and SAN + Brocade SAN Fabric experience
Experience and knowledge must include Data Center, Computing environment, Servers, Storage, Backup, Networking, and facilities.
Expert knowledge level in server hardware (HP and/or Dell rack-mount and blade servers)
Shell and Perl scripting (preferred), VBScript (plus)

WORK SCHEDULE / HOURS
Regular business hours plus 24x7 on-calls

The Network Engineer is responsible for the design, architecture, planning, roadmap and product life cycle of the Networking Infrastructure of the Company. Align with Industry best practices in product selection, standardization, design and implementation of given infrastructure system. Work closely with Cisco and key Partners on technology, industry trend, product roadmap, product designs, and future capability that ensure the infrastructure is developed according to defined strategy that meet the business requirements. Build the environment to scale for the future in terms of reliability, growth, performance and productivity. Build the product delivery methodology with key partners from product inception to sustaining. Oversee the Enterprise Network Architecture environment consists of: Core Network Arch, Routing/Switching Arch, WAN/MAN Arch, WAFS/WADS Arch, IOS/CFG Standardization, MPLS/IP-VPN/DMVPN, VoIP/QoS, IP Telephony/Unified Messaging/Voice Mail/Call Center, WiFi, Radius/802.1x, Content Delivery Arch, Global Load Balancing, Remote Access/VPN, Extranet / DMZ Arch, IPS/IDS/FW Application Intelligence, Video Conferencing.

ESSENTIAL DUTIES AND RESPONSIBILITIES

Responsible for Design, Planning, Development, Implementation, Optimization and Support of the Network Arch Core/Distribution/Access, Routing/Switching, WAN/WADS/WFAS, IOS/CFG Standardization, MPLS/IP-VPN/DMVPN, VoIP/QoS, IP Telephony/Unified Messaging/Voice Mail, WiFi, Radius/802.1x, Content Delivery, Global Load Balancing, Remote Access/VPN, Extranet/DMZ, IPS/IDS/FW Application Intelligence, Video Conferencing, etc.
Establish standards, policies, configuration guidelines and procedures for operation of Network / Security Systems Infrastructure.
Build partnership with Cisco and other key vendors on accelerating product evaluation, product design, proof of concepts, and implementation strategy with hand-off into sustaining handled by ITG operations.
Build partnership with Data Center partners and drive the long-term strategy towards hosted managed service utility computing architecture as applicable for the Network Topology and connectivity needs.
Responsible for training program and knowledge transfer, including AS-Built documentation during product development phase, ensure smooth hand-off with Junior Systems Engineers and Help Desk if required.
Manage Performance tuning and Capacity Planning of production systems. Optimize architecture and maximize our computing resources.
Design, Planning and Standardization of Highly Available, Load balance, Reliable Networking Systems with automated failover capability.
Provide architecture and technology insight assistance and response to inquires from internal departments and organizations. Work with Industry analysts, vendors and partners on issues relating to the Network and Security Infrastructure.
Project management of key Network Infrastructure programs. Interface with ITG Ops and key outsourcing partners for effective deployment methodology and product delivery.
Partner with relevant internal stakeholders on best practice and adoption of proactive Monitoring and Notification of Fault / Event management using tools and writing programs.
Implement improved methods and tools for the troubleshooting and researching of problems.
Responsible for the Network and Security Infrastructure Backup/Recovery and Disaster Recovery.
Optimize Application performance through application certification methodology and tools in alignment with company Application portfolio.
Managing the vendor relationships, vendor driven projects and outsourcing activities
Manage cross-functional projects / teams.
Ensures the effective fulfillment of objectives and deadlines assigned to the group.
Comply with all safety policies, practices and procedures. Report all unsafe activities to supervisor and/or Human Resources.
Participate in proactive team efforts to achieve departmental and company goals.
Perform other duties as assigned.
Advocate and articulate Cisco Voice Solutions and Strategy by providing in depth and high level technical and business interface with customer case.
Understand and Articulate Cisco's Architectures and Services
Participate / Key contributor on Infrastructure RFI/RFP
Provide tier 3-4 support for top technical issues in Network Data/Voice areas through working with internal and external resources

Other duties may be assigned.

EDUCATION and/or EXPERIENCE

Bachelor’s Degree in Computer Science, Information Technology, or equivalent.
8+ years in architecting Data/Voice Networking, and Infrastructure Security solutions.
In-depth knowledge of Routing Protocols (OSPF, BGP, EIGRP, and PIM), Switching environment, Multicasting is required.
Strong experience with Cisco platforms, Catalyst 6500 series, 4XXX, 37xx, 38xx, etc.
Strong knowledge of Firewalls such as Cisco ASAs and Cisco Security Management suit, and Checkpoint Secure Platform and Provider-1.
Strong experience in Security engineering for network based IDS, AV and Content filtering proxy hardware solutions (Websense, Bluecoat, Surfcontrol), including scripting and policy implementation, Hands on deployment of Cisco ACS, RSA SecureID and Cisco VPN gateways.
Strong expertise in the design, installation and configuration of Cisco Call Manager in a clustered Solution; Cisco Unity Voice Mail / Unified Messaging design and configuration; Cisco IPCC design and configuration.
Candidates must have strong knowledge in VoIP, QoS, and MPLS WAN networks, interacting with Telco and global WAN carriers.
Expertise in Wi-Fi deployments, 802.1x, EAP-PEAP and Cisco NAC.
Experience in Network monitoring processes and tools (e.g. HP Openview, CiscoWorks, Compuware Vantage, OPNet, etc).
Strong project management experience with large Network deployment projects.
Familiarity with core protocols (i.e. TCP/IP, CIFS, DFS) and WAN acceleration (WAFS).
Working knowledge of scripting languages (PERL, etc.)

PHYSICAL DEMANDS & WORK ENVIRONMENT
The physical demands and work environment characteristics described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.

Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions.

Physical Demands: While performing the duties of this job, employee is occasionally required to stand, walk, sit, and use hands to handle objects and tools; reach with hands and arms, talk and hear. Employee must occasionally lift and/or move light to moderate weight. Specific vision abilities required by the job include close vision and the ability to adjust focus.
Work Environment: The noise level and temperature in the work environment is usually moderate.

WORK SCHEDULE / HOURS
Regular business hours plus 24x7 on-calls

Responsible for effecting successful system integration involving a number of hardware and software components such as ERP systems, web applications, manufacturing applications, 3D graphics applications and utility scripts. This is a cross-functional role involving heavy interaction with peers and managers from IT, R&D and SQA. Successful candidate will have the ability to understand major systems architecture and technologies and author original scripts and applications to automate or enhance daily operations.

The successful candidate will be responsible for performing the deployment of software builds into test environments and maintaining up-to-date manifests containing version, stability, timeline, and ownership information for multiple projects. These projects are tracked as they move through development, build, deployment, and test cycles and ultimately converge into a single production cluster. You will be given the opportunity to improve many internal processes (at your discretion) via automation, implementation of corporate-wide standards in software versioning and deployment, source control labeling, and promotion of builds from one testing stage to the next. Your daily tasks will allow you to work closely with software developers, SQA, engineering management, project managers, and a diverse group of cross-functional teams including software, I.T., and clinical research.

Windows Systems Administrator will design, test, implement and support the Operating System required for the implementation stack in addition to supporting applications which may execute on top of the installed Operating System. These applications could, but are not limited to Back Office Applications, Patch management, imaging applications. This position will also be responsible for the provisioning and deployment of new systems. This individual will lead and demonstrate Systems proficiency, build sustainable/scalable environments needed to support the Align business model.

ESSENTIAL DUTIES AND RESPONSIBILITIES

Regular 24/7 on call support
Maintain the operation health and stability of the Align application.
Actively monitor Nimsoft tool to respond and react to any alerts.
Proactively monitor and mitigate risk and proactively propose solutions, including the risk and benefit analysis.
Support and be responsive to off-hours emergencies and activities.
Perform regularly scheduled maintenance to ensure the operational health of the Align environment.
Identify GAPS in current processes as they apply to the environment that this position supports and maintains; then update and maintain the process documentation.
Ability to work with off shore teams in Juarez, Moscow and Costa Rica.
Ability to analyze project documents in order to prepare effective deployment and verification plans.
Comfortable publishing project sites, plans, and documentation using tools such as Excel, Word, wikis, Sharepoint, and MS Project.
Ability to troubleshoot and quickly come up with solutions for problems related to networks, systems integration, and various types of client/server applications.
Proactively engage management and peers to learn current project timelines and priorities
Triage incoming deployment and systems configuration requests; approve, reschedule or deny requests based upon overall company and project priorities.
Team Work: Ability to balance team and individual responsibilities. Willing to go the extra mile to accomplish team goals, must be driven.
Dependability: Meets commitments, works independently, accepts accountability, handles change, sets personal standards, stays focused under pressure.
Initiative: Tackles problems and takes independent action, seeks out new responsibilities, acts on opportunities, generates new ideas, practices self development.

Additional Responsibilities

Other duties may be assigned

QUALIFICATIONS
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

EDUCATION and/or EXPERIENCE

Strong interpersonal skills and the ability to perform under pressure situations, while developing sound implementation approaches which solve the business problem or environment which they support are a plus.
Ability to balance team and individual responsibilities. Willing to go the extra mile to accomplish team goals, must be driven.
Meets commitments, works independently, accepts accountability, handles change, sets personal standards, stays focused under pressure.
Tackles problems and takes independent action, seeks out new responsibilities, acts on opportunities, generates new ideas, practices self development.

EDUCATION and/or EXPERIENCE

BS in Computer Science or equivalent required.
5-7 years of work experience as a Unix/Windows Systems Administrator
2-3 years experience in software development
Demonstrated knowledge of large-scale systems integration.
IIS, SharePoint, Web sphere, Rockwell, C++, SQL, JAVA, Python and Perl, experience preferred.
Ability to configure systems, including re-installation, windows maintenance, network configuration, debugging, monitoring of systems resources as needed.
Working knowledge of software development life-cycle is a must.
Strong interpersonal communication skills with an ability to build relationships and work across multi-functional organizations.
Prior experience in working with integration and deployment of enterprise applications.
Understanding of databases, web applications, and ERP applications.

PHYSICAL DEMANDS & WORK ENVIRONMENT
The physical demands and work environment characteristics described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.
Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions.

Physical Demands: While performing the duties of this job, employee is occasionally required to stand, walk, sit, and use hands to handle objects and tools; reach with hands and arms, talk and hear. Employee must occasionally lift and/or move light to moderate weight. Specific vision abilities required by the job include close vision and the ability to adjust focus.
Work Environment: The noise level and temperature in the work environment is usually moderate.

WORK SCHEDULE / HOURS
Regular business hours

Marketing

Professional Education Manager
Primary role of this Professional Education Manager is to provide quality learning outcomes for our customers through the most cost effective methods to design and deliver multimedia training. Responsibilities include creating, executing and the ongoing management of highly engaging training and educational content for multiple channels of customers in the dental industry. This position requires the ability to collaborate effectively with both internal and external partners, as well as, work independently to manage and meet multiple milestones and deadlines. This Professional Education Manager will also work closely with Sr Professional Education Manager and the Professional Education team to continually evaluate and discuss new approaches that continue to evolve the “best in class” training experience for all customers.

ESSENTIAL DUTIES AND RESPONSIBILITIES

Write and develop original content and training materials for live and web audiences
Translate key content into a variety of mediums including live presentations, video and web-friendly formats
Develop content through others, e.g. video demos, recorded interviews, etc…
Guide the development of content by subject matter experts
Develop and manage a schedule for content creation and publication
Create and manage companion workbooks and printed materials for educational events
Work with manager to analyze training materials for effectiveness - and develop recommendations and plans for building the most appropriate content and approaches with ongoing development and revisions
Partner with marketing managers to produce compelling content that makes it easy for customers to understand how to effectively use and integrate our products in a clear, concise manner.
Interact with Legal, Brand, Research & Development departments and other cross-functional partners
Ensure consistency of tone, ‘voice’ and messaging throughout all training materials
Provide training and support to speakers and logistics managers
Perform other related duties as assigned

Additional Responsibilities

Other duties may be assigned

EDUCATION and/or EXPERIENCE

Excellent creative writing and editing skills with the ability to rapidly develop output
Strong collaboration skills and the ability to communicate effectively at all levels
Exceptional organizational skills with the ability to manage multiple projects to achieve milestones to meet new training program introductions or program revision timelines
Demonstrated capacity to operate independently and successfully in a fast-paced, rapidly changing environment
Comfort in speaking to medium sized audiences that may include sales team, speakers group and occasionally customer groups
Extraordinary proficiency with MS Office 2007 applications.
Demonstrated success in the use of Articulate Suite (or similar software) to develop prototypes including video, image, test, flash, and audio elements is required.
The ability to work on a team with a wide range of personalities and assist in bringing consensus to produce “best in class” training tools is necessary
A minimum of 3 years of experience developing training content incorporating video and audio media, preferably in the dental/medical/medical device industry is required
A substantial degree of creativity is expected in this role. Select candidates will be asked to submit samples of their work to be considered.

PHYSICAL DEMANDS & WORK ENVIRONMENT
The physical demands and work environment characteristics described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.
Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions.

Physical Demands: While performing the duties of this job, employee is occasionally required to stand, walk, sit, and use hands to handle objects and tools; reach with hands and arms, talk and hear. Employee must occasionally lift and/or move light to moderate weight. Specific vision abilities required by the job include close vision and the ability to adjust focus.
Work Environment: The noise level and temperature in the work environment is usually moderate.

Senior Marketing Manager
This senior marketer will be responsible for online digital strategy, execution, tracking and optmization of consumer marketing activities. They will work closely with brand and digital agencies as well as internal teams to test, learn and launch digital programs to acquire new prospects and convert them to new patients.

ESSENTIAL DUTIES AND RESPONSIBILITIES

Take industry knowledge and experience to develop digital plan to drive consumer demand for Invisalign. This includes creation of comprehensive annual plan, developing digital creative and media plans, tracking results and optomizing preformance.
Oversee website analytics, user insights, and content to best educate, motivate and direct consumers to the right doctors for treatment. This person will work closely with our design agency and internal teams to deliver the appropriate content at the proper time to maximize conversion to new patient.
Responsible for content, updating, and leveraging our social media and other online communication points to drive awareness, understanding and demand for Invisalign.
Set clear direction, provide strong leadership, and facilitate integrated execution by agency partners and internal teams.
Work within budget and timelines to execute strategy and programs.

Additional Responsibilities

Strong project management skills & ability to execute multiple projects concurrently
Strong analytical skills for preformance and optimization analysis
Continually drives for measurable results
Strong Communicational skills (writing, oral, & presentation)
Shows initiative, takes action, & maintains ownership
Ability to work independently and in collaborative team situations

Google Analytics required.
Comscore preferred.

EDUCATION and/or EXPERIENCE

B.S./B.A. required, preferrably in marketing , technology or business related field. M.B.A. in Marketing preferred.
Minimum of 8 years experience in consumer marketing required, (Packaged Goods, PR, DTC preferred).
Minimum of 4-6 years in digital marketing (SEO, Search, Social, blog, email marketing, Online).
Website design and analytics experience required.
Online creative development and campaign management required.
Must have demonstrated successful strategic planning in the past as well and digital campaign execution.

PHYSICAL DEMANDS & WORK ENVIRONMENT
The physical demands and work environment characteristics described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.
Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions.

Physical Demands: While performing the duties of this job, employee is occasionally required to stand, walk, sit, and use hands to handle objects and tools; reach with hands and arms, talk and hear. Employee must occasionally lift and/or move light to moderate weight. Specific vision abilities required by the job include close vision and the ability to adjust focus.
Work Environment: The noise level and temperature in the work environment is usually moderate.

WORK SCHEDULE / HOURS
Regular business hours

Sr. Marketing Analyst
This position will be a key contributor in the Marketing group. Managing the reporting process for the Marketing departments as well as support other departments with their reporting and data analysis needs as necessary.

ESSENTIAL DUTIES AND RESPONSIBILITIES

Create and generate key ongoing reports such as a bi-weekly management reporting package that includes relevant and insightful reporting and commentary on actual financial results and on variances to plan and/or forecast.
Create metrics and reporting to identify trends in customer acquisition, retention, end-user demographics, seasonality, and geography by customer segment, channel, and product
Measure impact of promotions, clinical education courses, special events, sales activity, and trade show presence on customer behavior, including developing the methodology and creating processes to capture data
Proactively provide suggestions to improve existing reporting and ideas for new reporting that would provide business insight.
Provide ad hoc analysis on as needed basis in response to requests or to support recommendations.
Develop appropriate data analysis and reporting models as required.
Maintain standard metrics, helping business partners set benchmark goals as appropriate.
Create presentations to be used in a variety of forums.

Additional Responsibilities

Other duties may be assigned

EDUCATION and/or EXPERIENCE

Bachelor's degree or equivalent experience in technology or business field. MBA a plus.
5 plus years of analytical / statistical experience.
Strong quantitative analysis and data mining skills
Strong experience in building models in MS Excel and Access required
Experience using business intelligence tools (e.g. SQL, Business Objects)
Excellent communication skills to clearly present business and technical issues, ideas, and recommendations in verbal, written, and presentation formats.

Product Manager – Global Product Innovation
This position has direct ownership for the design and development of key elements of Align Technology’s product portfolio, and leads customer-driven product development efforts in both product and software. Candidate will be responsible for transforming marketing or business requirements into impactful product features and services, and overseeing and managing the development and delivery into the marketplace. In-market feature performance, post-launch improvements, future product enhancements and new product ideation are also areas of focus for this position.

ESSENTIAL DUTIES AND RESPONSIBILITIES

Develop a deep understanding of our customers (Dentists and Orthodontists) through primary and secondary research, market visits and close sales relationships. Incorporate this understanding into customer requirements that are consistent with the long term customer experience and portfolio vision.
Develop marketing requirements that define viable and impactful products and/or product features that meet specific customer needs. Work with cross-functional teams on creating detailed product requirements and use cases, as well as user experience requirements to ensure customer needs are met. Understand and work to contain cost and timing impacts.
Work with cross-functional teams (clinical, manufacturing, finance, etc.) to ensure that requirements are captured to enable the organization to adequately support the order to ship process.
Work closely with cross functional teams within the organization – including R&D, IT, clinical, and manufacturing to drive product requirements through design, development, testing and launch.
Validate and improve upon product requirements through user experience reviews, user acceptance testing, pilot management, and other research as appropriate. Validate that the product going to market is meeting the requirements, can be supported throughout the order to ship process, and is expected to achieve the anticipated impact.
Work closely with cross functional teams and marketing partners on the commercialization of product launches. Work with Professional Education, clinical, legal/regulatory, customer marketing, customer care, and sales teams to deliver best-in-class product improvement launches.
For assigned products /features: monitor on-going health, adoption metrics, feature usage, and other relevant metrics; collect internal and external feedback; investigate, prioritize, and implement improvements and enhancements to maintain and/or increase benefits of product; work with international counterparts to determine international product development / release plans; determine product phase-out plans as appropriate.

Additional Responsibilities

Other duties may be assigned

EDUCATION and/or EXPERIENCE

BS or BA required, MBA a plus.
A minimum of 5 years working in customer centric product development organizations with demonstrated successful launches.
Requires proven track record of setting product and feature introduction plans including realistic milestones, dates and expected results as well as delivering results according to the plans.
Experience in medical device or dental product development with a software component a plus.
Ability and desire to work on both a strategic and tactical level with attention to detail a must.
Requires a self-starter, able to work in a fast pace environment with the ability to manage and deliver multiple projects.
Excellent communication and organization skills a must.
Ability to work well in a team (marketing and cross-functional) environment a must.
Strong project management skills required.

Marketing Specialist
Provide full time program management for the Align customer loyalty program and other related marketing programs related to Professional Marketing and customer loyalty.

ESSENTIAL DUTIES AND RESPONSIBILITIES

Advantage Program Management - Responsible for leading project groups related to program execution, system updates and program enhancements. Manage all reporting and expense requirements. Resolution of internal and external program inquiries and ensuring customer satisfaction. Responsible for creating a marketing communications plan and executing communication projects within standard operating procedures.
Additional Responsibilities:
- Project management
- Writing internal and external communications including customer facing collateral
- Vendor management
- Defining project requirements and strategy
- Developing marketing materials
- Contributing to best practices

EDUCATION and/or EXPERIENCE

B.A./B.S. in communications, marketing or business related field.
3-5 years professional work experience preferred.
Writing/editing and/or customer service experience preferred.

Sales

Event Registration Manager
The Event Registration Manager (ERM) has overall responsibility for all strategic registration initiatives throughout the company, as well as day to day registration responsibilities for Tier I & II Trade Shows, internal Sales Events and external customer facing events. ERM will manage external registration companies as needed, and will assist event Project Managers with registration web site development.

The successful candidate will be passionate about delivering world class service to every internal and external customer they encounter.

KEY RESPONSIBILITES

Assist in researching and selecting online registration solution based on Study Club project specifications
Administer beta roll-out of newly selected and implemented Study Club registration solution
Administer Study Club registration tool, including doctor interface, as needed
Manage Study Club fee processing transactions between new software and Align, own all related issues, including charge-backs
Primary registration interface with Finance
Maintain Study Club registration tool interface, handle all issues, concerns, updates
Manage Study Club issues, complaints, requests from the Field
Manage room blocks and website registration for approximately a dozen programs per year (primarily internal)
Oversee approved Study Club bio/honorarium database
Study Club database management and QC
Reporting and data cleansing
Sales and marketing team registration interface
Name badge management
On-site registration management for key events
Management of Study Club Administrator (direct report)

QUALIFICATIONS
The successful candidate will possess superior written, oral and inter-departmental communication skills, a desire to produce quality results efficiently, and an eye for creative detail. Responsiveness and dedication to the job are also critical. Additionally, the candidate should have:

Proactive, not reactive, work style
Ability to self-manage and work independently
Ability to react to challenges with grace under pressure
Strong customer service, reasoning and negotiating skills
3 years experience with online event database registration management
Master of organization and details
Project management skills
Proofing and editing skills
Broad level of technical skills and ability to work within multiple technical environments, including basic HTML

REQUIREMENTS

Minimum three years experience managing online registration database(s)
Online registration management experience
Excellent customer service skills
Ability to successfully manage Study Club Administrator position

EDUCATION and/or EXPERIENCE

Bachelor’s Degree and/or 3 years registration database management experience
Medical device, dental, or pharmaceutical experience a plus